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Questions
Short answers. If your question is medical, it belongs to a clinician, not to this page.
Are these medicines?
No. The teas are food. The patches are a cosmetic. The trainer is a wellness device. We do not diagnose and we do not replace a urologist.
How do I order?
Only on the product page, through an order request. There is no cart in the shop or in the articles.
How do I pay?
Cash on delivery in South Africa. Shipping R99, free from R1,199 of goods. COD fee R65. No card payment on the site.
Do you ship to my city?
We ship to street addresses in South Africa, including Cape Town, Johannesburg, Durban, Pretoria, Gqeberha and smaller towns the courier reaches. We do not ship outside RSA. Use a four-digit postal code and gate notes for estates.
Does the Herbal Blend have caffeine?
Yes, from green tea. Drink it after 16:00, not at 21:00. After 18:00 use ordinary caffeine-free rooibos from the kitchen if you still want a mug. A large cup late is still fluid.
How long does delivery take?
Usually 1–3 business days after we accept the request, depending on the courier and your city. Remote areas can take longer.
Can I return a product?
See the cooling-off page. Hygiene-sealed trainers that have been opened may not be returnable. Email contact@UroVania.com within the stated period.
Is the trainer a medical device?
No. If you have pain, post-surgical instructions, or a diagnosis, follow your clinician, not the leaflet.
Office hours?
Monday to Friday, 08:00–16:30 SAST. We usually reply within one business day.
Can I order more than one product?
Yes. Send a request on each product page, or raise the quantity on one card (1–5). Shipping is calculated per request: R99, free from R1,199 of goods on that form, plus R65 COD.
What is in the Herbal Blend besides “herbs”?
Pumpkin seeds, nettle, mint, chamomile, green tea and birch leaf. The exact order is on the pouch. It is food. It contains caffeine.
What do I drink after 18:00?
Not the Herbal Blend — it has green tea. Ordinary caffeine-free rooibos or warm water. Stop two to three hours before bed if night waking is the complaint. A large volume late still counts as fluid.
Do the patches treat anything?
No. They are a cosmetic skin ritual, 12 single-use patches, 6–8 hours, leaflet sites only. Not a medicine or a supplement.
How do I sit with the trainer?
Chair, feet on the floor, pads on the inner thighs, squeeze 3–5 seconds, release, 8–12 times, lightest dial first. Stop if it hurts. Details on the product page.
Do you deliver to estates and complexes?
Yes, if you put unit, gate and access notes on the form. The courier still needs a street address and a four-digit postal code inside South Africa.
What if I already have night waking every night?
Read the night-waking article, keep a week of notes, and book a GP if you get up three times for weeks, the stream is thin, or there is blood. Products do not replace that visit.
This website is for information about daily habits and wellness products. It is not medical advice and does not replace a doctor. If you have symptoms, see a specialist.